FAQ

Questions, answered.

Everything worth knowing before you order, in one place.

Product Basics

What is the Mini Craft Night Kit?

It is a shared craft-night experience for two, designed to give you an easy starting point for a more intentional night in.

Is it beginner-friendly?

Yes. It is suitable for beginners and hobbyists. You do not need to be an experienced maker. How long does it take? There is no fixed completion-time promise. Pace varies by person and project.

What is included?

The current Product page is the source of truth for the confirmed contents of the current SKU. If an item is not listed there, please do not assume it is included.

Shipping

Where do you ship?

The initial shipping market is the United States. We currently use tracked standard shipping. Shipping cost is calculated and displayed at Checkout. Transit time can vary, so we do not promise a fixed delivery date unless an order-specific estimate is available.

What shipping method do you use?

Tracked standard shipping. How much does shipping cost? Shipping cost is calculated and displayed at Checkout. Will I receive tracking? Yes. The standard shipping method is tracked.

How long will delivery take?

Transit time can vary, so we do not promise a fixed delivery date unless an order-specific estimate is available. Will I receive tracking? Yes. The standard shipping method is tracked. If you need help with an order, use the Contact form.

Returns

What is the return window?

Non-defective returns are accepted within 14 days after delivery. What condition must a non-defective return be in? The item must be unused, unassembled, and in its original packaging. Who pays return shipping for a non-defective return? The buyer is responsible for return shipping. What if something arrives damaged or missing? Contact us within 7 days of delivery. Photos may be requested where reasonably necessary. We will try replacement first; if a replacement cannot reasonably be provided, a refund may be used instead.

Orders & Support

How do I contact support?

Use the Contact form on this site. It is the current public support channel.

Do you have a public support email or phone number?

The Contact form is currently the public support channel.